Юкка,

Моя посылка-потеряшка от 17 июля вчера вылетела в БеларусьЯ уже за нее давно деньги вернула и даже не думала что она придет, а она все-таки вылетела

Venomi, Спасибо!

Status of case: Complaint Pending What the buyer/seller needs to do now: Buyer: if buyer has receive d the goods in good condition, please cancel this claim and confirm order receive d Seller: provide us with the document of delivery . Please do not reply to this email. This mailbox is not monitored and you will not receive a response. The current status of your claim is: "Awaiting the other party's response". Please log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=60193622223467> to check the status of your case. If you have evidence or proposal to provide, please click "Respond Now". Thank you for contacting Alibaba. I am sorry to hear that you are not satisfied with your order 62912235433467. The tracking number shows the goods are in transit, we'll ask seller to contact shipping company to confirm the status of package within 3 calendar days. Please kindly understand that we need time to collect evidence or proposal from your Seller for a better understanding of the situation. We kindly suggest you need positively negotiate with your seller regarding this dispute. If you have receive d the goods in good condition, please cancel this claim and confirm order receive d. If we don't receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information. PS: If there’s any agreement reached with the supplier before this case is closed, please provide your supportive evidence on the complaint center. Or AliExpress shall have the right to proceed to handle the Claim based on the supporting documents available and/or the settlement terms reached in the Order Messages within the Time Limit between the Buyer and the Supplier. Your understanding and cooperation will be appreciated. Best regards, Michael AliExpress Case Management Team Please note that when you cancel the claim, we will assume you agree to release the payment to the seller.

заказ делала 15июля,посылка начала отслеживаться,потом зависла,месяц никакой информации.прошел месяц,появился статус упаковка в общий пакет,потом опять тишина,через месяц опять такой же статус, и так уже 4 одинаковых статуса,может это глюк почты,у меня такое впервые,посылка идет из Сучжоу, с этим Сучжоу у меня беда какая-то.Все посылки застряли на экспорте.Люди добрые , прислали ответ,подскажите чего от меня хотят китаезы? Спор обострен, но я не отредактировала его, и сумма стоит к возврату 0 товар идет уже почти 100 дней. я просила вернуть деньги прод гад молчит. Сил больше нет с ними бороться

Тан, а кокой нужен формат и размер?