привет вот что пишет мне система как мне ответить?

Regarding your order<69971472907638>, I am sorry that you didn't get an adequate solution from the seller. We checked the information and supportive evidence you provided for this dispute, your claim about empty parcel is accepted.
For this dispute, Aliexpress can provide you the following solution:
Full refund, without returning goods.
If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; If the seller provides valid counter evidence as response, we might update options you could choose.

We checked the information and supportive evidence you provided for this dispute, your claim about phone was not received is accepted.
For this dispute, Aliexpress can provide you the following solution:
Full refund, without
return
ing goods.
If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; If the seller provides valid counter evidence as response, we might update options you could choose вот полный ответ

кнопки ответить нету ,есть еше вот это If you have already settled the dispute with seller, please inform us so that we can follow this dispute based on the settlement; If the seller provides valid counter evidence as response, we might update options you could choose

хочу расказать вам про спор я заказал два телефона которые я не получил(пустая посылка) и вот один заказ два спора ишас на одном споре висит расмотрение докозательств а на другом вот этот ответ For this dispute, Aliexpress can provide you the following solution:
Full refund, without
return
ing goods.

что это значит я должен им ответить?

спор обострён – рассмотрение доказательств это шас висит