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-goblin-
Пользователи, последний визит 23 марта 2017 в 09:28
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На сайте с: 22-03-2017 года
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  • -goblin- | 22 марта 2017 в 09:17

    Помогите советом, что делать?

    Продавец отправил товар на адрес "GuangDongShengGuangZhouShi 51063000", там его кто-то уже получил. Отрыл спор, мол продавец отправил на неверный адрес и прошу вернуть мои деньги. Писал модераторам свой правильный адрес в качестве доказательст.

    В итоге спор закрыли с такой формулировкой

    И вот такое решение:

    The package has accurately delivered to buyer's address. Hope you can check with shipping company to check the package location and confirm your family members or neighbors if they signed the package in the name of you. Under this condition, we will release the full payment to the seller. We apologize for any inconvenience caused. Your understanding will be highly appreciated.

    Complaints from buyer Judgement from AE Invalid Reason
    Purchase Protection is running out, but package is still in transit Invalid The tracking information shows that it delivered to your address. If you did not got the package, please track in the logistics official website, contact shipping company servicer get more information and get document to prove lost or check with your family members or neighbors if they signed in the name of you. If you have received the goods but not in good condition/ shortage, please go to 'Dispute Detail' -- Check 'Dispute Reason-- Click 'Update Reason' to update your reason for filing a dispute.

    Package Information
    AliExpress Shipping LM253705705CN Delivered
    Final resolution: Full Payment Release

    Reminder: Normally buyer will receive the refund in 3-20 business days.

    Please spare a few minutes to provide feedback on the service I have provided. We strive on improving our performance consistently, and feedback ratings help us evaluate our performance further.

    Thank you for your cooperation and support, and hope you have a great experience shopping with AliExpress. Your understanding and cooperation will be appreciated.


    Best regards,

    AliExpress Case Management Team

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    Я так понимаю, плакали мои денежки?