Хочу обратиться к Вячеславу-помогите мне разобраться пожалуйста! Открыла спор, сейчас статус спора такой: •Awaiting The Other Party’s Response. Прислали письмо: Status of case: Complaint substantiated—Pending complainant’s response about solution Main problem of the order: STAIN Solution offered by AliExpress: 1. Return For Full Refund (Please note that buyer should negotiate with seller about the shipping cost of return. We suggest you confirm the shipping cost with Post Office in advance. If no agreement is reached, buyer should bear the shipping cost. If buyer choose this way, we will ask seller to provide the return address.) 2. Refund As Buyer's REFUND REQUEST(no return of goods) The things buyer/seller needs to do Buyer: confirm us with your choice. Seller: respond with counter-claim evidence or the agreement of solution. Reminder: If seller agrees to afford the freight for buyer to return the goods, please offer the solution here. And seller should transfer the amount of freight to buyer via Paypal/Bank account when buyer provides the shipping information of the packege. Response time: 3 days Next step: If buyer failed to respond or no agreement is reached before the deadline, AliExpress would refund the money as per the 2nd solution and close the dispute Как я поняла-просят выслать вещи обратно, но доставка им туда выйдет дороже самой вещи.... ЧТО ДЕЛАТЬ? НЕОБХОДИМО ОТВЕТИТЬ ЗА 3 ДНЯ.